The solution. I can ping it fine, just can't key it into the URL of a browser or use routerlogin.net. Unfortunately Wi-Fi, 3G/4G or other problems often prevent a smartphone from getting online. You can review our Data Passes on our Travel add-ons page. Internet access is defined as the percentage of households who reported that they had access to the Internet. I have mobile data signal but I cannot surf the Internet Home › I have mobile data signal but I cannot surf the Internet You may need to refresh your connection especially if you are moving from one place to another or if your connection has been on for a long time. This site contains user submitted content, comments and opinions and is for informational purposes only. I can't load pages/access Internet while using ZenMate. If I reboot them internet is fine. “Can’t access” is a difficult phrase. Hey , responded to your other thread here . I had a new mainboard fitted and now my laptop shows as being connected to the hotspot but it cannot access the 'net. You're abroad and data roaming is turned off on your mobile phone You've established a connection to a Wi-Fi network, but you aren't logged on You've turned on manual network selection and are out of range of the selected network Before I make a VPN connection I … I have full bars. However, if there is a hardware problem — like a damaged network card or router — then you will have to contact a technician. I have a S6 edge plus. I got a new unlocked S10 Plus and a Verizon Sim Card Wednesday but I am running into a few problems. and see … I need to be able to use the internet away from home! 2. I've also disconnected the router from the modem, connected just this computer to the router without any AV software or firewall & still can't access it. This thread has been moved from HP-UX > General to Microsoft > networking. There is No Internet Access. Turn on data. I followed your instructions and was able to access the items I was looking for, just in a different format. The VPN connection is to an ASA but the internet goes out a different firewall. Try the following series of steps, in order, to see if this fixes your problem. Elastic IP are not involved in this mix. - 458615. So far, they've turned off my data and turned it back on. For a non-local card, turn on roaming. I have tried restarting the phone, taking the SIM card in and out, going in and out of airplane mode, etc. Please help. If so, wait until it's resolved. All security settings, ip settings, etc are the same on the PCs that can and the PCs that can't access the Intranet sites. Check network connection. I did look at the links that are listed but they do not apply to my situation. Reset the network settings( multiple times), reset the phone, swapped sim cards, given me a new phone, disconnected my service then reconnected it, made sure I don't have smart limits on ( I don't have smart limits, so I can't have them set) turned on airplane mode then turned it off. DNS is OK because the forwarder goes via another 2008 dns server. Ask Your Own Android Devices Question. My phone is connected to the 4G network and I can send text messages and receive phone calls, but I am unable to use my browser or any other app that requires an internet connection. Whenever you're unable to reach the access point, you also can't connect to the Internet, obviously. Apple Footer. What should I do? An iPhone without the internet is an iPod - and that isn't what we signed up for. Hope this helps This indicator is measured in percentage of all households. You will not be able to use data unless you have purchased one of these passes or are using Wi-Fi. Troubleshooting a Galaxy A50 that can’t connect to the Internet via Mobile Data. Show More. I can't see the ZenMate icon in my browsers tool-bar. The further away a Wi-Fi device, the slower the local connection generally runs, until it breaks altogether. We have multiple servers in the network, all on same domain. What can I do? The above tips should be able to fix most of the software related problems. The ability to successfully ping an Internet IP address like 8.8.8.8 but inability not able to resolve domain names like google.com can be resolved by manually assigning DNS servers within the Cradlepoint’s router. In such case, small packages (like ICMP ECHO or TCP SYN) are working correctly so you can ping other hosts, and TCP sessions are opened but as soon as you try to transfer bigger packages, it stops working.. Wireless signal interference in the area can also limit the effective range of a Wi-Fi connection. I am starting to suspect the router ( BT home HUb ); as some settings had frozen. We have several PCs that can access the Internet, but are unable to access Intranet sites. The problem. I have done master reset and rebuilt data and it appears to be working well again. You're abroad and data roaming is turned off on your mobile phone You've established a connection to a Wi-Fi network, but you aren't logged on You've turned on manual network selection and are out of range of the selected network To change DNS on Android, follow this article. Any help would be much appreciated. Turn your phone off andback on and voila. Wrapping Up: Wi-Fi Connected But No Internet Access. (Carriers will often lie, so check TiPb, Twitter, etc. I am using a Lenovo tablet. Action I was still able to make & receive calls & text but otherwise could not access the internet unless I was home on my own internet service. My data is on but can not access the internet. but still no access to the Neighbourhood. I can't access the internet - Samsung Galaxy Tab S2 9.7 Cause 8 of 9: Mobile data is turned off on your tablet If you're trying to access the internet using the mobile network, mobile data … I stopped at the Verizon store yesterday after the problem I first reported continued—had 3-5 bars, LTE & Cellular turned on for voice & Data but unable to access the internet & all my apps when away from home. There is no single answer to the Wi-Fi connected but no internet access problem. Thanks Macboatmaster, I can ping all computers and they can ping mine on the network now - but still no access to the workgroup. Connected no internet Android problem also occurs due to DNS conflicts. tried all the suggested solutions (logged out and in again, logged trough facebook) I'm premium user, Galaxy S7, android 7.0 . Dns data is on, but can't access the internet longer can access the internet: no Safari, no Mail, etc my RAZR... N'T key it into the URL of a Wi-Fi connection when on networks. 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